Fun & Safe, as always !
Congratulations on making it this far and keeping your spirits up during this exceptional global time! It's been a challenging year from many angles, and we're coming through thanks to our team's perseverance and positive attitude. The infamous California fires are subsiding and the crisp Fall air is here. With beautiful colors, fewer crowds and lower rates, there's no better time to visit. Oh and... did we mention we can ride all year long?
Riding in the Covid time
The health and safety of our guests, staff, other riders, and our community has always been our top priority at Native Moto. In addition to providing more flexible booking options, we have put in place sanitizing measures in all our processes from our office, to the tours, and all the way onto our beloved motorcycles.
While things might look a little bit different, California's hotels, restaurants, attractions and small businesses have made health and safety their top priority to make you feel right at home so you can enjoy the California you've dreamed about, or the one you remember.
New Health & Safety Protocols
COVID-19 health and safety measures
☑ Hand sanitizer available to travelers and staff
☑ Social distancing enforced throughout experience
☑ Regularly sanitized high-traffic areas
☑ Gear/equipment sanitized between use
☑ Transportation vehicles regularly sanitized
☑ Guides required to regularly wash hands
☑ Regular temperature checks for staff
☑ Paid stay-at-home policy for staff with symptoms
☑ Contactless payments for gratuities and add-ons
We are following guidance provided by the Centers for Disease Control and Prevention (CDC), the California Department of Public Health (CDPH), and the San Francisco Department of Public Health (SFDPH).
To help deal with the uncertainty of flight travel, we are offering more flexible options to book and change your plans:
- If you book a tour with us before December 31st, 2020, AND provide at least 10 days notice prior to tour departure – you can cancel or postpone for free.
- We offer a wide array of discounted Gift Cards in case you are not yet sure when you're going to make it to California. For each $100 that you get, we will give you 10% more value for any tour you book. For example, a $500 Gift Card will get you a $550 credit against a future tour you want to book.
- Please note that motorcycle rental deposits are non-refundable but can be postponed to a later date, with only a $25 admin fee.
- While the global travel situation improves, please know that we will do our best to be flexible with your arrival dates and deposit. Please do contact us via email or phone at +1.415.728.2484 if any questions at all. We are understanding humans and we want to limit everyone’s health and financial exposure as much as possible.
We can't wait to travel with you!
Wishing you all the best.
Saf + Jen